“An Army representative who provides information and assists the family with funeral or memorial services, filing paperwork for benefits and entitlements, and relocation when there is a death of a soldier.”
Blaisure, K. R., Saathoff-Wells, T., Pereira, A., MacDermid Wadsworth, S., & Dombro, A. L. (2015). Serving military families - theories, research, and application. Taylor & Francis Ltd.